Instead of depicting achievements in 2019 based on Smart Axiata’s sustainability framework like previous years, the 2019 Sustainability Report, “Enriching Lives, Sustaining Communities”, highlights Smart Axiata’s socio-economic contributions in 2019. The report provides a snapshot of our activities that contributed to the nation-building agenda and clearly illustrates our long-term commitment to creating sustainable impacts that benefit the Kingdom.
Sustainability has always been key to Smart’s business philosophy. While we continue to be transparent in disclosing our efforts, we have advanced our practices and strengthened our nation-building agenda based on our sustainability framework, in line with that of our shareholder Axiata Group, encompassing elements along four key pillars:
- Beyond Short-Term Profits: Creating long-term value through our investments, as well as creating inclusive products and services.
- Nurturing People: Developing talents while providing a friendly, productive workplace that encourages creativity and innovation.
- Process Excellence: Consistently improving processes to ensure operational excellence and efficiency, with strong governance and accelerated digitization initiatives.
- Planet and Society: Implementing initiatives aimed at mitigating environmental impacts and empowering Cambodian society through corporate social responsibility programs.