PILLAR 3:
Advancing People & Communities

Smart Axiata is committed to fostering positive change within our organization and communities. We aim to empower our workforce and drive innovation by prioritizing the development of our employees and creating inclusive workplaces, underpinned by our dedication to embodying Diversity, Equity, and Inclusion (DEI).

Sustainable Development Goals

sdg4 sdg8 sdg9 sdg10 sdg17
Fair, Diverse, and Inclusive Employment

We offer fair compensation and comprehensive benefits to our employees while embracing inclusivity and diversity in the workplace. This is done by offering equal opportunities for all employees, regardless of age, gender, nationality, culture, or religion.

Employees receive the following benefits:

Monthly phone allowance

Private health and accident insurance with 24/7, worldwide coverage

Private life and disability insurance with 24/7, worldwide coverage

National Social Security Fund (Health, Accident, and Pension)

Flexible working hours

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Impact Story: Smart Cultural Day
Impact Story: Smart Cultural Day

To celebrate Pchum Ben, we organized a vibrant Smart Cultural Day celebration that embraced diversity and fostered unity and tolerance among employees. The event featured traditional costumes and food from over 10 countries worldwide, celebrating different cultures and backgrounds. Our celebration brought us closer together and showcased our diversity.

97.9%

Cambodian employees

Total jobs supported:

48,493

jobs through its operations and capital investment

1,113

Total employees

34,196

Operational jobs supported indirectly

33%

women’s board representation

36%

Women’s representation in senior management

Employee Health, Safety and Well-Being
We prioritize our employees’ health, safety and well-being by providing a safe and conducive work environment.
Engagement Score

A measure of how positive people feel about their work.

2023
84%

2022

79%

Organized two marathons in Preah Vihear and Preah Sihanouk provinces to boost physical engagement through sport and inspire employees to live a healthy lifestyle.

Pizza day to celebrate small wins:

We came together to celebrate our achievements, teamwork, and the amazing year we had. Sharing pizza felt like a perfect way to symbolize our journey of success together.

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Project R

On our Project R employee engagement trip,in which we trained 40 of our employees to teach high school students at Kralanh High School on the importance of reducing singleuse plastics through the “refuse, reduce, reuse, recycle” model. We also raised awareness on the impact of single-use plastics on the environment and inspired continuous action.

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Blood donation

At Smart Axiata, we believe in the power of collective impact. We strive to create a positive ripple effect, where our employees’ contributions extend beyond the workplace. When our team members give back, we uplift communities and build a stronger society together. Our people demonstrated their desire to support others on our Blood Donation Day, coming in numbers to help save lives.

Talent Development and Attraction

We invest in our employees by consistently enhancing their competencies, enabling them to adapt to the rapidly evolving industry demand. This ensures that they remain relevant and agile while enabling us to retain and attract the best talent.

To attract top talent, we have implemented the following initiatives:

Smart Digital Internship Program: Providing hands-on experience for university students to prepare them for the digital workforce.

Youth Business Forum: Offering insights from the corporate and business world to equip youth for employment.

We strive to offer our employees comprehensive, purpose-built human capital development opportunities that ensure a talent pipeline, boosts motivation and supports growth.

24,070

Total training hours

1,061

Total employees that received training equates to 95% of

1,113

total employees

Total training hours per employee categories

129.4

Senior Management (CEO, CXOs, and CEO direct reports)

3,791.4

Middle Management

18,766.1

Executive

Community Development

We are committed to making a positive impact in our communities by supporting digital skills and education, fostering community development, and protecting the environment, leveraging technology to empower underserved communities and drive sustainable growth. We nurture and empower local communities and disadvantaged groups by providing financial and non-financial support, training the next generation of Cambodia’s leaders, and promoting STEM among youth to build a digitally inclusive future.

Smart Axiata’s investment in communities in numbers:

135,189

direct beneficiaries

566,892 USD

Total invested in communities where target beneficiaries are external parties

We partnered with STEM Cambodia to host the 17th Annual Cambodia STEM Festival in Phnom Penh to promote STEM education. Over 10,000 students took part in the festival, with 13,000 physical visitors and over 200,000 engaging digitally.

The festival showcased gender equality and environmental sustainability, with 63% female volunteers and eco- friendly practices.

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Impact Story: Our Flagship SmartEdu University Student Development Program (SmartEdu USDP)
Impact Story: Our Flagship SmartEdu University Student Development Program (SmartEdu USDP)

We held the flagship SmartEdu University Student Development Program (SmartEdu USDP), an intensive bootcamp in Phnom Penh that grooms Cambodia’s next generation of corporate leaders.

The program nurtures values and critical skills necessary for resilient corporate digital leadership while equipping participants with the ability to overcome challenges and seize opportunities in rapidly evolving digital environments.

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Impact Story: Education and Entrepreneurial Programs
Impact Story: Education and Entrepreneurial Programs

Together with the Institute of Technology of Cambodia, we organized the Techno Preincubation Program to equip students with essential skills for innovation and entrepreneurship. By fostering a competitive yet collaborative environment, we ignited a passion for technology among Cambodia’s youth. In 2023 alone, we reached 135 students, contributing to the nation’s growing tech ecosystem.

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Impact Story: Smartspark + Incubation Program
Impact Story: Smartspark + Incubation Program

Over 70% of the participants were under 25 years old. Half of the teams were either founded or led by women, and 56% of the participants were female. Eight teams were operating in Phnom Penh, while one team was based in Battambang province and another was operating from Siem Reap province.

Of the 10 startups, eight are active, with their team members working full-time on the business, while two are partially active, as their members are still in school.